FAQS

Why are the prices of your caskets so much lower than the funeral homes? We operate on a direct-to-consumer model. Instead of selling our products through distributors and then to funeral homes, we sell directly to the consumer, thereby cutting out layers of markups.
Can a funeral home refuse your casket? No. By law in Canada, a funeral home may not charge you an additional fee or treat you differently for providing your own caskets. *If a funeral home mentions they don't accept 3rd party caskets, obtain a record and we will litigate on your behalf.
Can you guarantee the quality of your caskets? Yes, we stand behind our products and offer a satisfaction guarantee. We've been in the funeral business for well over 20-years. We believe we can serve families during one of the most difficult times of their lives by reducing their funeral expenses. If at the time of delivery you are not satisfied with our casket, we will take it back and offer you a full refund.
Do you offer free delivery? Yes. We offer free delivery in the Greater Vancouver Area. If you live further away, we can arrange shipping to you at cost.
How soon can you deliver? We can deliver in the Greater Vancouver Area as soon as the next day. If you need same-day delivery, please call us and we will try our best to accommodate.
Are there any hidden fees? No. The price you see is the price you pay, plus applicable taxes.
Do you also sell cremation caskets? Yes, all our wood caskets are suitable for cremation.