FAQS

• Why are the prices of your caskets so much lower than the funeral homes? We operate on a direct-to-consumer model. Instead of selling our products through distributors and then to funeral homes, we sell directly to the consumer, thereby cutting out layers of markups. 
• Can a funeral home refuse your casket? No. By law in Canada, a funeral home may not charge you an additional fee or treat you differently for providing your own caskets. *If a funeral home mentions they don't accept 3rd party caskets, obtain a record and we will litigate on your behalf. 
• Can you guarantee the quality of your caskets? Yes, we stand behind our products and offer a satisfaction guarantee. We've been in the funeral business for well over 20-years. We believe we can serve families during one of the most difficult times of their lives by reducing their funeral expenses. If at the time of delivery you are not satisfied with our casket, we will take it back and offer you a full refund.
• Do you offer free delivery? Yes. We offer free delivery in the Greater Vancouver Area. If you live further away, we can arrange shipping to you at cost.
• How soon can you deliver? We can deliver in the Greater Vancouver Area as soon as the next day. If you need same-day delivery, please call us and we will try our best to accommodate. 
• Are there any hidden fees? No. The price you see is the price you pay, plus applicable taxes.
• Do you also sell cremation caskets? Yes, all our wood caskets are suitable for cremation.

 

Cremation Related Questions

What Happens During Cremation?

During cremation, the body is exposed to 1400-1800°F (760-982°C) temperatures in a cremation chamber, reducing it to ashes and bone fragments. After cooling, remains are processed into a fine, sand-like consistency called "cremains," which are placed in a container or urn for collection or scattering.

How much ashes are there when a person is cremated?

A general rule of thumb is, one pound of body weight generally yields 1 cubic inch of cremains. For example, a 180 pound person would product 180 cubic inches of ashes. 

Is a casket required for cremation in British Columbia

In British Columbia, a casket is not required for cremation. However, a rigid, combustible container is required to hold the body during the process. Cremation containers can be made from materials like cardboard, particleboard, or unfinished wood, as well as any wooden caskets. 

Can you take a person's ashes on an airplane?

In Canada, you can take a person's ashes on an airplane, but certain guidelines must be followed. Transport Canada and the Canadian Air Transport Security Authority (CATSA) require that cremated remains be carried in a secure, leak-proof container. The container must be made of a material that can pass through the X-ray machine, such as wood, plastic, or a non-lead-based ceramic. It's recommended to inform the airline in advance and carry necessary documentation, such as a copy of the death certificate and cremation certificate, to avoid any issues during the security screening process.

Is the body taken out of the casket before cremation?

The body is not typically removed from the casket before cremation. Instead, the casket or cremation container is incinerated along with the deceased. These caskets or cremation containers are made from materials like wood, cardboard, or particleboard, which break down under high temperatures during the cremation process. 

What are the guidelines for scattering ashes in British Columbia?

In British Columbia, scattering ashes is allowed with certain guidelines. Obtain permission from landowners for private property, and from park authorities for provincial parks. Scattering on unoccupied Crown land or water-covered Crown land is allowed, while inland waters and coastal waters require permission from provincial or federal agencies. Disperse ashes at least 500 meters from the shoreline and use biodegradable containers to minimize environmental impact.