FAQS

Yes. Under BC's Cremation, Interment and Funeral Services Act (part 3), funeral homes must accept a casket you purchase directly, with no extra fees and no difference in service.

Not at all. We offer complimentary storage for your casket in our secure warehouse for as long as needed, so you can schedule delivery only when it suits you.

We operate on a direct-to-consumer model. Instead of selling through distributors and then to funeral homes, we sell directly to you, cutting out layers of markups.

Yes. We stand behind our products with a satisfaction guarantee, backed by over 20 years in the funeral business. If you are not satisfied with the casket at the time of delivery, we will take it back and give you a full refund.

Yes. Delivery is free in the Greater Vancouver Area. If you live further away, we can arrange shipping to you at cost.

As soon as the next day anywhere in the Greater Vancouver Area. If you need same-day delivery, call us at 604-833-9193 and we will do our best to accommodate.

No. The price you see is the price you pay, plus applicable taxes.

Yes. All of our wood caskets are suitable for cremation.

The body is exposed to temperatures of 1400–1800°F (760–982°C) in a cremation chamber, reducing it to ashes and bone fragments. After cooling, the remains are processed into a fine, sand-like consistency called cremains and placed in a container or urn for collection or scattering.

A general rule of thumb: one pound of body weight yields about one cubic inch of cremains. A 180-pound person, for example, produces roughly 180 cubic inches of ashes.

No. A casket is not required for cremation in BC, but a rigid, combustible container is required to hold the body during the process. Acceptable containers include cardboard, particleboard, unfinished wood, or any wooden casket.

Yes. In Canada, Transport Canada and CATSA require cremated remains to travel in a secure, leak-proof container made of a material that can pass through the X-ray machine, such as wood, plastic, or non-lead ceramic. Inform the airline in advance and carry the death certificate and cremation certificate to avoid issues at security.

No. The casket or cremation container is incinerated along with the deceased. These containers are made from materials like wood, cardboard, or particleboard, which break down under the high temperatures of cremation.

Scattering is allowed with permission: from the landowner on private property, and from park authorities in provincial parks. Unoccupied Crown land is generally permitted, while inland and coastal waters require provincial or federal permission. Scatter at least 500 metres from a shoreline and use a biodegradable container.