常见问题
- 我需要在购买后立即接收棺材吗？ 完全不需要。我们为您的棺材提供免费的存储服务，存放在我们安全的仓库中，直到您需要为止，您可以根据自己的需要安排交付时间。
- 为什么你们的棺材价格比殡仪馆低得多？ 我们采用直接面向消费者的模式。我们不通过分销商再销售给殡仪馆，而是直接销售给消费者，从而消除了多层的加价。
- 殡仪馆可以拒绝接受你们的棺材吗？ 不可以。根据加拿大法律，殡仪馆不得因您提供自己的棺材而向您收取额外费用或对您采取不同的待遇。*如果殡仪馆提到他们不接受第三方棺材，请记录下来，我们将代表您进行诉讼。
- 您能保证棺材的质量吗？ 是的，我们对我们的产品负责，并提供满意保证。我们在殡葬行业已经有超过20年的经验。我们相信，通过减少殡葬费用，我们可以在家庭经历人生中最艰难的时刻为他们提供服务。如果在交付时您对我们的棺材不满意，我们将退回并为您提供全额退款。
- 您提供免费送货吗？ 是的。我们在大温哥华地区提供免费送货。如果您住得更远，我们可以按成本为您安排运输。
- 您能多快送货？ 我们可以在大温哥华地区尽快在第二天送货。如果您需要当天送货，请给我们打电话，我们会尽力满足您的需求。
- 是否有隐藏费用？ 没有。您看到的价格就是您支付的价格，加上适用的税费。
- 你们也出售火化棺材吗？ 是的，我们所有的木制棺材都适合火化。
与火化相关的问题
火化过程中发生了什么？
在火化过程中，尸体在火化室内暴露于1400-1800°F（760-982°C）的高温下，转化为灰烬和骨碎片。冷却后，遗体被处理成细腻的沙状物质，称为“火化残骸”，这些残骸被放入容器或骨灰坛中以便收集或撒散。
一个人火化后会有多少灰烬？
一般来说，体重每磅大约会产生1立方英寸的火化残骸。例如，一个180 磅的人会产生180立方英寸的灰烬。
在不列颠哥伦比亚省，火化是否需要棺材
在不列颠哥伦比亚省，火化并不需要棺材。然而，必须使用一个坚固的、可燃的容器来在火化过程中盛放遗体。火化容器可以由纸板、刨花板或未加工的木材等材料制成， 以及任何木制棺材。
可以将一个人的骨灰带上飞机吗？
在加拿大，您可以将一个人的骨灰带上飞机，但必须遵循某些指导方针。加拿大运输部和加拿大航空运输安全局（CATSA）要求火化遗骸必须放在一个安全、无泄漏的容器中。该容器必须由可以通过X光机的材料制成，例如木材、塑料或非铅基陶瓷。建议提前通知航空公司，并携带必要的文件，如死亡证明和火化证明的副本，以避免在安检过程中出现任何问题。
火化前尸体会从棺材中取出吗？
通常情况下，尸体不会在火化前从棺材中取出。相反， 棺材或火化容器 会与逝者一起被焚烧。这些 棺材或火化容器由木材、纸板或刨花板等材料制成，这些材料在火化过程中会在高温下分解。
在不列颠哥伦比亚省撒 ashes 的指南是什么？
在不列颠哥伦比亚省，撒 ashes 是允许的，但需遵循某些指南。对于私人财产，需获得土地所有者的许可；对于省立公园，需获得公园管理部门的许可。在未被占用的王冠土地或水域上撒灰是允许的，而内陆水域和沿海水域则需要省级或联邦机构的许可。撒灰时至少要距离海岸线500米，并使用可生物降解的容器以减少对环境的影响。
Will my funeral home accept a casket I buy here?
Yes. Under BC's Cremation, Interment and Funeral Services Act (part 3), funeral homes must accept a casket you purchase directly, with no extra fees and no difference in service.
Do I need to take delivery of the casket immediately after purchasing?
Not at all. We offer complimentary storage for your casket in our secure warehouse for as long as needed, so you can schedule delivery only when it suits you.
Why are your casket prices so much lower than funeral homes'?
We operate on a direct-to-consumer model. Instead of selling through distributors and then to funeral homes, we sell directly to you, cutting out layers of markups.
Can you guarantee the quality of your caskets?
Yes. We stand behind our products with a satisfaction guarantee, backed by over 20 years in the funeral business. If you are not satisfied with the casket at the time of delivery, we will take it back and give you a full refund.
Do you offer free delivery?
Yes. Delivery is free in the Greater Vancouver Area. If you live further away, we can arrange shipping to you at cost.
How soon can you deliver?
As soon as the next day anywhere in the Greater Vancouver Area. If you need same-day delivery, call us at 604-833-9193 and we will do our best to accommodate.
Are there any hidden fees?
No. The price you see is the price you pay, plus applicable taxes.
Do you also sell cremation caskets?
Yes. All of our wood caskets are suitable for cremation.
What happens during cremation?
The body is exposed to temperatures of 1400–1800°F (760–982°C) in a cremation chamber, reducing it to ashes and bone fragments. After cooling, the remains are processed into a fine, sand-like consistency called cremains and placed in a container or urn for collection or scattering.
How much ash is there when a person is cremated?
A general rule of thumb: one pound of body weight yields about one cubic inch of cremains. A 180-pound person, for example, produces roughly 180 cubic inches of ashes.
Is a casket required for cremation in British Columbia?
No. A casket is not required for cremation in BC, but a rigid, combustible container is required to hold the body during the process. Acceptable containers include cardboard, particleboard, unfinished wood, or any wooden casket.
Can you take a person's ashes on an airplane?
Yes. In Canada, Transport Canada and CATSA require cremated remains to travel in a secure, leak-proof container made of a material that can pass through the X-ray machine, such as wood, plastic, or non-lead ceramic. Inform the airline in advance and carry the death certificate and cremation certificate to avoid issues at security.
Is the body taken out of the casket before cremation?
No. The casket or cremation container is incinerated along with the deceased. These containers are made from materials like wood, cardboard, or particleboard, which break down under the high temperatures of cremation.
What are the guidelines for scattering ashes in British Columbia?
Scattering is allowed with permission: from the landowner on private property, and from park authorities in provincial parks. Unoccupied Crown land is generally permitted, while inland and coastal waters require provincial or federal permission. Scatter at least 500 metres from a shoreline and use a biodegradable container.